3000+ Comments and PDF (High Comments issue)

New Here ,
Nov 08, 2021 Nov 08, 2021

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Hi,

 

I have a PDF with more than 3200 comments and so I can't use Acrobat Reader the same way as let's say a document with 10 comments. By this I mean the software becomes too slow. Task manager shows about 400MB of 16 GB RAM used with CPU constantly at 20% at 4 GHz.

I strongly believe either Acrobat Reader is coded just to handle 100 to 300 comments or I need a Threadripper sort of CPU... just to view/annotate PDFs. Or maybe my  CPU is just not suited for this task.

 

CPU: AMD 3500X

RAM: 16 GB @2400MHz

Storage used: SSD

Graphics: GTX 1650

 

TOPICS
Comment markup and annotate , Crash or freeze , View PDF

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Nov 10, 2021 Nov 10, 2021

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Hi @hellbraker2222 

 

As per the issue description mentioned above, Reader is getting slow when adding 3200 comments on the pdf . Is that correct?

 

  • Please ry updating Reader to the latest patch using "Check for updates" option under "Help" menu,  You may also download updates from here: Adobe software and product updates
  • Reboot the machine after installing update and try again.
  • Also, try replicating the issue in a new user account by clicking on the Start button > control panel > add or remove user accounts > create a new account. Login into that account, launch Acrobat from there and check.

 

Regards 

Ria

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New Here ,
Nov 10, 2021 Nov 10, 2021

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Hi,

 

There is no pending updates and it is highly replicable.

 

Thanks

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New Here ,
Nov 16, 2021 Nov 16, 2021

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This can be repeated by anyone as long as you have a pdf and a large number of comments. This is not a bug, just the way pdf is handled.

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New Here ,
Nov 25, 2021 Nov 25, 2021

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Im on the way making a pdf with random text and will incorporate comments. Maybe it can help debug.

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