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7-day trial version expired on day 4

New Here ,
Sep 27, 2017 Sep 27, 2017

Hello! I installed a 7-day trial version on September 22nd, 2017 and started using it right away, but on September 25th Acrobat says I have 0 days and my trial version expired.

I have not changed anything or previously installed the version, it just expired 3 days early.

Any resolution to this?

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LEGEND ,
Sep 27, 2017 Sep 27, 2017

Short of formatting your hard drive, no. This can happen for various reasons the main one being a time change on your system clock.

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New Here ,
Sep 27, 2017 Sep 27, 2017

There was no time change.

This is ridiculous. I can't even try out the product properly. If you let people use a free trial version and it stops working before its due date, then Adobe should have a solution for this from its end.

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LEGEND ,
Sep 27, 2017 Sep 27, 2017
LATEST

Notice I said "various reasons". A time change was just the most common thing I've seen. At any rate, there is no fix. If there were then people could use that fix to reset the trial as long as they'd like.

Personally, I DO agree that the 7 day trial kinda sucks. Up until recently it was a 30 day trial but they changed that.

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