Acentos

New Here ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Quando copio e colo no Word ou Bloco de Notas, nao cola os acentos. Uso Mac.

TOPICS
General troubleshooting , Mac

Views

565

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 23, 2021 Jun 23, 2021

Hello,

 

Thank you for your patience and sorry for the inconvenience caused.

 

We have released an optional update for Acrobat and Reader DC (version 21.005.20054) that addresses this issue.

Please update the application to the latest version from this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2021.html#dccontinuousjunehotfixtwentytwentyone 

 

Let us know how it goes.

 

Thanks,

Meenakshi

Likes

Translate

Translate
Adobe Community Professional ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Can you share a sample file with us?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

I happens to any file and started a few day ago, was working just fine before.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Hi Lgustec,

 

Thank you for reaching out and reporting this.

 

Could you please confirm the application version with us?

Did you try once reinstalling the application or rebooting the machine?

 

Thanks,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Didnt try reinstalling but yes machine was restarted.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

Copy link to clipboard

Copied

Hello,

 

Thanks for reporting the issue.

 

Issue is reproducible at our end.

Has forwarded it to our engineering team.

Sorry for the inconvenience.

 

-Gaurav

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

Copy link to clipboard

Copied

Hello,

 

Thank you for your patience and sorry for the inconvenience caused.

 

We have released an optional update for Acrobat and Reader DC (version 21.005.20054) that addresses this issue.

Please update the application to the latest version from this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2... 

 

Let us know how it goes.

 

Thanks,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 23, 2021 Jun 23, 2021

Copy link to clipboard

Copied

Hello, it seems to fix the isse, thanks very much.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

Copy link to clipboard

Copied

Glad to know that.

Thank you for sharing the confirmation.

 

Let us know if we can be of any help.

 

Thanks,

Meenakshi

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 23, 2021 Jun 23, 2021

Copy link to clipboard

Copied

LATEST
No, its all working fine.
You can close this call, thank you very much.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines