Acrobat behaving very strangely...

[KieranBrennanDublin]

Hi

I posted about 'Flashing PDFs' back in January and if anything, this software seems to have become even worse. Does anyone have any idea of how to fix this or am I the only one experiencing this!!

Any help appreciated.

[Meenakshi Negi]

Hi KieranBrennanDublin,

Thank you for reaching out, and sorry about the delay in response.

Please let us know about the issue you are experiencing. It would be helpful if you could share the screen recording of the issue on your end.

Share the application and OS version number in use.

Let us know if you need any help.

Thanks,

Meenakshi

[KieranBrennanDublin]

Is it possible to post privately to you - I need to respect client's privacy with the work.

[Meenakshi Negi]

Hi KieranBrennanDublin,

Thank you for reaching out.

You may share the information over a private message. To initiate a private message, use the envelope icon at the top right corner of this community page.

Let us know if you need any help.

Thanks,

Meenakshi

[KieranBrennanDublin]

Thank you, message sent, with link, I hope this works.

K

[KieranBrennanDublin]

Hi,

Just wanted to check that you got my PM?

thanks for any insight.

[Meenakshi Negi]

Hi KieranBrennanDublin,

Thank you for reaching out, and sorry about the delay in response.

We checked the screen recording. Please let us know if this happens with all PDFs or with a particular file. Would you mind sharing any sample PDFs so we can replicate the behavior? 

Share the details of the Acrobat and OS versions, too.

Thanks,

Meenakshi