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Acrobat compatibility with macOS high sierra,crash weekly.

Explorer ,
Jan 01, 2018 Jan 01, 2018

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Actually, I wouldn't say Adobe Acrobat Reader DC and Adobe Acrobat DC are 100% compatible.  They crash weekly in High Sierra and did not crash under the prior release of OS X.  I have reported this and sent error logs to Apple.  When will Adobe be doing a release to remedy this problem?  Happy to send my crash report logs to Adobe, if somehow Adobe is not aware.

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correct answers 1 Correct answer

Adobe Employee , Jan 11, 2018 Jan 11, 2018

Hi Michael.arrigo,

Sorry to hear the inconvenience caused to you. 

The latest patch release of the Acrobat should fix the crash issue. If your application is not updated then you may try updating it and let us know if it still causing problem.

You may refer to the release notes- Release Notes | Adobe Acrobat, Reader

Regards,

Akanchha

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Adobe Employee ,
Jan 11, 2018 Jan 11, 2018

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Hi Michael.arrigo,

Sorry to hear the inconvenience caused to you. 

The latest patch release of the Acrobat should fix the crash issue. If your application is not updated then you may try updating it and let us know if it still causing problem.

You may refer to the release notes- Release Notes | Adobe Acrobat, Reader

Regards,

Akanchha

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