Acrobat DC continually crashes in the background

New Here ,
Nov 01, 2021 Nov 01, 2021

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Adobe acrobat DC continually throws a popup dialog "An internal error has occurred".

There's no other information. I'm not actually using it: it is running in the background. There's nothing in notifications or the windows logs. It happens every few minutes, so it's pretty annoying.

Any ideas on how to fix? 

Screenshot 2021-11-01 194704.png

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General troubleshooting , Windows

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correct answers 1 Correct answer

New Here , Nov 21, 2021 Nov 21, 2021

Those didn't seem to apply, so I just uninstalled it. Recently I reinstalled it, and it seems to be working fine this time.

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Adobe Employee ,
Nov 02, 2021 Nov 02, 2021

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Hi Doug

 

Hope you are doing well and sorry to hear that. As described you  are getting the error 'An internal error has occured'

 

Please go through the correct answers marked in the similar discussions listed below and see if that works for you.

- https://community.adobe.com/t5/acrobat-reader-discussions/acrobat-reader-quot-an-internal-error-occu...

- https://answers.acrobatusers.com/internal-error-occurred-q93177.aspx

 

Let us know how it goes.

 

Regards

Amal

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New Here ,
Nov 21, 2021 Nov 21, 2021

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Those didn't seem to apply, so I just uninstalled it. Recently I reinstalled it, and it seems to be working fine this time.

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