Acrobat DC will not open

New Here ,
May 06, 2022 May 06, 2022

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I have uninstalled and re-installed multiple times.  Acrobat DC is my preferred PDF reader.  I have been using Microsoft Edge, but I have NOT made it my PDF reader.  After I install, it works, then I open and use Edge, and it doesn't work after that.  Any thoughts?

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Crash or freeze , Edit and convert PDFs

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Adobe Employee ,
May 18, 2022 May 18, 2022

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Hi @linleen92945027 

 

As per the issue description above, it looks like the MS edge is your default PDF viewer. Kindly make sure that Acroabt Reader is your defalut PDF viewer and for that kindly follow this help document:

https://helpx.adobe.com/acrobat/kb/not-default-pdf-owner-windows10.html

 

 

Let us know if that helps.

 

Thanks,

Harsh

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