Acrobat reader - "All tools" keep re-appearing

Report · Dec 09, 2023

Hello,

I followed multiple guides, played with preferences (Remember current state of toolpane, restore last view, etc.) - this didn't work.

Reinstalled the app following extensive registry clean-up, user profile settings remvoal and all other possible artefacts from previous installs, in fact I removed every reference to adobe from registry, services, browser helpers and so on.

Still, after clean install, I'm getting the same behaviour and the tools pane keeps appearing like the worst nightmare.

Contacting Adobe is impossible for free products, apparently they are "take it as is".

Any ideas how to remove this anoying pane? And I don't want to go back to old version, this is clearly not a solution....

thanks

PS. How can this be reported to Adobe????

Report · Dec 11, 2023

Hi @srgim

Hope you are doing well and thanks for reaching out.

This issue is already reported to the engineering team and is being worked on.

The fix will be available in the upcoming future updates.

Thanks for your patience on this.

Regards

Amal

Regards
Amal

Report · Dec 11, 2023

Great, thanks a lot @Amal.

Report · Dec 13, 2023

Hi there

The new version of Acrobat 23.08.2042X is now available to address this issue. Please update the application from the help menu > Check for updates and reboot the computer once.

For more info. Please go through the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousdec2023.htm...

Regards

Amal

Regards
Amal

Report · Dec 13, 2023

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobat reader - &quot;All tools&quot; keep re-appearing

1 Correct answer

Acrobat reader - "All tools" keep re-appearing