Acrobat Reader asks for a password 2021

Community Beginner ,
Jul 05, 2021 Jul 05, 2021

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For over a decade now, users have been having trouble with Adobe Reader asking for a pasword upon opening, before encountering anything like a protected file. It's still happening, at least to me.

 

I'm running Adobe Acrobat Reader version 2021.005. 20048 on a late 2019 Mac Pro (the new one) under macOS Big Sur version 11.4.

 

Every couple of days, I try to open Acrobat reader and it asks for a password using the Adobe account sign-in box (screenshot attached.) It does this regardless of whether or not I'm signed in to my Adobe Creative Cloud account; in fact, it seems to insist on a sign-in even when I am currently logged into Creative Cloud.

 

I'd appreciate some help clearing this up. At the very least, let's get it to respect the Cloud sign-in status.

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General troubleshooting

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