acrobat reader DC 21.011.20039 update

New Here ,
Jan 13, 2022 Jan 13, 2022

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Hello,

I work in a large organization, since updates of the new version began on 21.011.20039 on every computer that has an update of Acrobat reader installed, the default program for opening PDF files has changed.
Has anyone else experienced this?

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General troubleshooting

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Adobe Community Professional ,
Jan 13, 2022 Jan 13, 2022

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Can you please provide more information: What has the default application for PDF files been changed to? And, from what? 

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New Here ,
Jan 13, 2022 Jan 13, 2022

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The default application for PDF files was acrobat reader and after the update was installed it cahnge to pdf creator.

.

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Adobe Community Professional ,
Jan 13, 2022 Jan 13, 2022

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When you say "pdf creator", do you mean "Adobe Acrobat" as in the non-free version vs. the free Adobe Reader? If so, do you have both Acrobat and the Reader installed on your computer? 

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New Here ,
Jan 13, 2022 Jan 13, 2022

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Adobe Community Professional ,
Jan 13, 2022 Jan 13, 2022

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MOVED TO THE ACROBAT READER FORUM

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Adobe Employee ,
Jan 14, 2022 Jan 14, 2022

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Hi,

Can you please share the dump for the following registry from the machine:

  • HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf

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New Here ,
Feb 08, 2022 Feb 08, 2022

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Yep, we have this too...

We have it running on a Terminal Server and its messed up the default option on all our users...

Not happy...

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