2012r2 RDS /Vmware/Citrix environment <10000 sessions we are getting the same issue reported by others when opening a PDF link in IE11:
"There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (10:10):
This error is toggled by the protected mode setting, where Protected Mode disabled causes the issue. Unfortunatly, we have applications that require adobe not to be protected mode.
1) ETA on a permanent fix?
2) can i get the rumor'd fixed dlls to test?
Adobe DC 21.005.20048
bProtectedMode=1 does not error, but is known to cause issues with Epic
Thank you for reaching out and sorry for the trouble.
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Please check your inbox and share your response over the email so we can further investigate this issue.
We have released an optional update for Acrobat and Reader DC (version 21.005.20054) that addresses this issue.
Please update the application to the latest version from this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjunehotfix2...
Let us know how it goes.