• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Acrobat Reader DC rotate shortcut missing

New Here ,
Sep 29, 2021 Sep 29, 2021

Copy link to clipboard

Copied

Hello,

I have a free acrobat reader dc and the right turn hotkey has disappeared from the program. Reinstallation did not help. This feature worked before install latest update.
The program running on windows 10 21H1

Can anyone help me maybe?Image20210929102128.png

TOPICS
View PDF , Windows

Views

544

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 30, 2021 Sep 30, 2021

Copy link to clipboard

Copied

Hi Tamás,

 

Thank you for reaching out and sorry for the trouble.

 

Please try to repair the application installation on the machine. In the application, go to Help > Repair Installation.

If the issue persists, please share the Reader DC version installed on your machine? 

As the feature was working fine before, could you please confirm the hotkey used to be mentioned there?

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 05, 2021 Oct 05, 2021

Copy link to clipboard

Copied

Hi Meenakshi,

 

Thanks for your reply, there is a problem with the 64bit adobe system.
32bit contains rotation but 64bit not. Version is the same.

Tams5CFA_0-1633421806628.png

On another machine with the same versions and 32bit:

Tams5CFA_1-1633421958681.png

Thanks,
Tamás

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 05, 2021 Oct 05, 2021

Copy link to clipboard

Copied

Hi Meenakshi,


+ the pdf preview doesn' t go into outlook either, it doesn' t see the program installed. This hasn' t been a problem so far either.

 

Thanks,
Tamás

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 06, 2021 Oct 06, 2021

Copy link to clipboard

Copied

LATEST

Hi Meenakshi,

 

I downloaded the 32bit installer from the link below and everything works again.

https://get.adobe.com/hu/reader/otherversions/

 

Interesting because my system is 64bit but it works that way.

 

Tamás

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines