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1

Acrobat reader does not work on mac

New Here ,
Feb 04, 2022 Feb 04, 2022

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Hello, I really need your help.

 

Every time I start the acrobat reader app a window pops up with a prompt "Work with PDFs while browsing the web." See the screenshot.

 

As far as I can tell it is not possible to exit out of this popul window and use the app. All of the controls in the pop-up do not work
- The X in the upper-right
- The Continue Button
- The Learn More link
- The checkbox

 

The Application won't quit or minimize- I have to use the Mac's Force Quit to exit out of the app.

 

I'm on Mac oS Monterey.  I know the issue is not with the mac itself as this mac is brand new and I was using this app perfectly for the past three days and this issue just started today.

 

I've uninstalled and re-installed the application. No change.

Thanks for your help!

 

 

Screen Shot 2022-02-04 at 3.33.32 PM.png

TOPICS
Crash or freeze , Mac , PDF and browsers

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New Here ,
Oct 28, 2022 Oct 28, 2022

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Were you able to solve this problem? I have the exact same problem. It's totally enfuriating. The software is completely unusable now. Greedy Adobe has bricked their own software to push a stupid browser plugin! Please help me get rid of this terrible marketing message, if you can.

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New Here ,
Nov 14, 2022 Nov 14, 2022

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Hello! Sorry I didnt see this earlier! You probably resolved the issue by now but if you have not, I dont remember exactly what I did. But I think I uninstalled the M1 version of Adobe and installed the rosetta version of Adobe and now I dont have that issue anymore. This was a while ago so I am not even sure if they have the rosetta version of Adobe is available anymore.

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