Acrobat reader issues...

[Guest]

I just grabbed the reader again....when i open chrome...it asks to enable the extension, which i do....then when i close out the browser and reopen...it asks it yet again. I went into extensions and checked the enable yet when i close it out and reopen a browser...there it is asking yet again.

Anyone able to tell me how to fix this?

[Tariq Ahmad Dar]

Hi Scotts,

Sorry for the experience.

This is a very unusual experience I have heard of with chrome extension. Please check the steps for disabling and removing the extension from chrome: Open PDFs in Acrobat Reader from Chrome And let us know if that helps.

-Tariq Dar

[Guest]

no help whatsoever...i removed it from chrome...closed the browser..reopened it..and up comes that enable/remove extension popup in the corner.

[Tariq Ahmad Dar · Accepted solution]

Scotts,

Please try uninstalling Reader using Cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs Restart your machine and try the issue.

If the issue is not reproducible try installing Reader back Adobe - Adobe Acrobat Reader DC Distribution and check again.

Let us know if that helps any.

-Tariq Dar

[Guest]

That cleaner you linked seems to have done the job. musta been some residual stuff left over from the previous install from long ago. i reinstalled with the brand new copy and the popup hasnt came back.

thanks for the help.

[Tariq Ahmad Dar]

I am glad I was able to help

-Tariq Dar