• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
12

Acrobat Reader slow opening PDF documents

New Here ,
Nov 24, 2015 Nov 24, 2015

Copy link to clipboard

Copied

Adobe Acrobat "DC" (detail below) takes a very long time to open each PDF file.  After double-click on a PDF almost 30 seconds elapses before it opens.  That's not right.   The old reader worked fine.  This "DC" version has trouble.

 

In addition, it provides an inferior way to save the document (a list of previously-used folders, or always "Documents" if I select "Choose a different folder".  Why not remember the *last* different folder I chose?  Annoying.

 

Can this be removed and replaced with the old reader?

 

 

 

Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe

    Version: 9.0.0.2008061200

    Creation Date: 2008/06/12

    Creation Time: 02:25:18

Installed Acrobat: C:\Program Files\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe

    Version: 15.9.20077.160923

    Creation Date: 2015/10/23

    Creation Time: 16:27:02

Locale: English (United States)

 

OS Name: Microsoft Windows 7

OS Version: 6.1.7601  Service Pack 1

 

Total Physical Memory: 3537396 KB

Total Virtual Memory: 2097024 KB

TOPICS
General troubleshooting

Views

293.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 30, 2015 Nov 30, 2015

Hi Mark,

If Acrobat is taking longer to open PDF documents I will suggest you to clear temp folder.

To get classic file open or save dialog, try this:

Open Acrobat

Go to Edit > Preferences > General

Uncheck the option, Show online storage when opening files & Show online storage when saving files

Click OK

Thanks,

Abhishek

Votes

Translate

Translate
replies 112 Replies 112
New Here ,
May 14, 2022 May 14, 2022

Copy link to clipboard

Copied

This worked for me.  With all the other security measures in place nowadays, program security is redundant and should be removed as it is NO LONGER NEEDED and besides WHO CARES?  If someone wants to read my files I say LET THEM so the word about my work gets out there in the world even if someone copies my work for their own benefit.  I say So the F what.  If security is needed to prevent someone running exploitive code thats another story meaning the software is faulty in the first place.  FIX THE HOLES in the code then rather than a silly security skin.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 23, 2022 Jun 23, 2022

Copy link to clipboard

Copied

It works! Thanks to the guru!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 19, 2022 Jul 19, 2022

Copy link to clipboard

Copied

You're a star! Works perfectly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 01, 2022 Sep 01, 2022

Copy link to clipboard

Copied

This is still a problem I have encountered over the last few weeks (September 2022).  This fixed the issue.  Maybe if we give Adobe a few more years they can fix it?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 07, 2022 Oct 07, 2022

Copy link to clipboard

Copied

This is the correct answer. This has been bugging me for years and I just discovered this today. Thank you, Milan. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 01, 2022 Nov 01, 2022

Copy link to clipboard

Copied

It appears to help

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2022 Dec 18, 2022

Copy link to clipboard

Copied

Finally a solution.  Thanks Milan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 16, 2023 Jan 16, 2023

Copy link to clipboard

Copied

I've been looking for this fix for years!! THANKS

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

That worked, for now. Fingers crossed.

 
 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

It's 4 years later and your answer is still helping people.

Thank you sooooooooooo much. This was driving me insane!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

I'm glad this keeps helping people! Though it doesn't permanently solve the problem for everyone. I get regular notice of "thank you" posts, so I'm glad I took the time to post my solution. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 21, 2023 Feb 21, 2023

Copy link to clipboard

Copied

Your a Legend for this Milan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

Thank you Milan, you're a miracle worker!

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2024 Jan 10, 2024

Copy link to clipboard

Copied

milanmendis,

THANK YOU SO MUCH!!!  This seems scary to do, but this SOLVED the eternity to view, save, and etc anything pdf.  Thank you, thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 22, 2024 Jan 22, 2024

Copy link to clipboard

Copied

I'm glad it worked for all of you. I already had every box unchecked that suggestions previously posted had indicated. Something is being updated on the back end that all of a sudden causes this issue. It appeared out of nowhere for me about weeke ago. I've tried restarting my PC, shutting it down completely and walking away for 5 minutes, nothing works.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 15, 2024 May 15, 2024

Copy link to clipboard

Copied

Thank you!  I've been struggling with this issue on & off for months.  This fix worked!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 29, 2024 Sep 29, 2024

Copy link to clipboard

Copied

The fix [even after the OK] did not work for me. Still waiting for a PDF to open and that's 120secs ago.  I am working with students and I'm losing teaching time - this is a real problem for me.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 30, 2024 Sep 30, 2024

Copy link to clipboard

Copied

Hi leanne_4098,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please ensure that the application is updated to the latest version. In the Acrobat, go to Menu > Help > Check for updates.

If that does not help, try reinstalling the application using the steps suggested below:

- Remove the application and run the cleaner tool (https://adobe.ly/3TODTyo).
- Reboot the machine
- Install Adobe Acrobat Reader from the following page: https://adobe.ly/4gEreYJ.

 

Let us know how it goes.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 02, 2024 Oct 02, 2024

Copy link to clipboard

Copied

Was having same problem, and this just worked for me

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 11, 2024 Oct 11, 2024

Copy link to clipboard

Copied

Works also for me. Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 21, 2024 Oct 21, 2024

Copy link to clipboard

Copied

This option worked for me & my PDF's open immediately. Don't forget to do the changes mentioned and come right to the bottom of the screen and click OK or else the changes wont get saved.  milanmendis Thanks for letting us know this super easy way to solve this issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 22, 2024 Oct 22, 2024

Copy link to clipboard

Copied

For weeks I have been struggling with this - what a quick and clean solution! Mucho gracias Milan!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 23, 2024 Oct 23, 2024

Copy link to clipboard

Copied

It's late 2024, fix still works. Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 25, 2024 Oct 25, 2024

Copy link to clipboard

Copied

Works fine in 2024!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

This is still the solution in October 2024!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines