Acrobat Reader switches to Creative Cloud

New Here ,
Mar 30, 2021 Mar 30, 2021

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I want to use Reader to read files. However, when I open a PDF, the system switches to Creative Cl

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Adobe Community Professional ,
Mar 30, 2021 Mar 30, 2021

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How do you open files? Does it work when you launch Reader, then choose File > Open?

 

What do you mean "switches to Creative Cl"? Can you show a screen shot of before the switch and after the switch?

 

~ Jane

 

 

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New Here ,
Mar 30, 2021 Mar 30, 2021

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Thank you Jane. I had tried opening the file itself, instead of opening it through Reader. It appears that that has solved the problem.

Thanks again.

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Adobe Community Professional ,
Mar 30, 2021 Mar 30, 2021

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You're welcome, @Miamiguy .

 

If you were trying to open it by double-clicking it in Mac Finder or Windows File Explorer and it was opening the wrong application, the computer associates the extension (PDF in this case) with a particular application and sometimes it has to be corrected.

 

If you are on Windows, follow these steps from Microsoft Help:

https://support.microsoft.com/en-us/windows/change-default-programs-in-windows-10-e5d82cad-17d1-c53b...

 

Using File > Open from inside the application should always work.

 

~ Jane

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New Here ,
Apr 02, 2021 Apr 02, 2021

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Thanks for the additional info.

Stay safe.

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