Acrobat Reader won't stay open

Report · Feb 09, 2019

I can't get Acrobat Reader to stay open. I can open a download and it stays open for about 30 seconds. If I can get it to go to print it still doesnt stay open long enough to print. I am working with Windows 10. I have tried opening through Run Administrator. The Version listed is 19.010.20069. I really need help with this. I have uninstalled and installed several times.

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[Moved from Captivate to Reader... Mod]

Report · Mar 29, 2019

Hi Angelap,

Sorry for the delay in response.

Looking at the description given above, it seems that Acrobat Reader is keep getting crashed after 20-30 sec of launch?

If you are still struggling with same issue and looking for the resolution, then you may refer to the following steps-

As confirmed that Acrobat Reader version you are working on is version 2019.010.20069. Install the latest patch 2019.010.20098 and see performance. Open Acrobat>Help>Check for update or DC Release Notes — Release Notes for Acrobat DC Products
For crash issue, refer to the troubleshooting steps suggested in help article: Resolve Acrobat DC intermittent crashes on Windows

Let us know if none of them worked for you.

Thanks,

Akanchha