Acrobat Reader XI shaking

New Here ,
Feb 19, 2021 Feb 19, 2021

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Need help again. I use Adobe Acrobat Reader XI, because it works perfectly for me and still works when I switched to Windows 10. However, starting yesterday Acrobat Reader started shaking whenever I opened it. I tried to install Adobe Acrobat Reader DC, but it had the same problem. Please help me out!

I don't know how to record a video on my laptop, as I don't have a phone, so I can't show anything.

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Crash or freeze , General troubleshooting , Windows

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Adobe Community Professional ,
Feb 19, 2021 Feb 19, 2021

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Very hard to help with such a vague description of the problem... Also, it doesn't seem it's working that perfectly, after all. Best I can suggest is to run it in Compatibility Mode with an earlier OS, like Windows 7. The real solution is to bite the bullet and upgrade to Reader DC.

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New Here ,
Feb 19, 2021 Feb 19, 2021

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Thanks for answering. However, I already said in the description, I installed Adobe Acrobat Reader DC and it had the same problem. I tried what other people did (troubleshooting and using the help button) but it still didn't work properly.

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