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Acrobat will not open password protected PDF when running in native mode on M1 Silicon

defaultsoi0dyw0nxxf
New Here ,
Sep 27, 2021 Sep 27, 2021

When I run Adobe Acrobat Reader DC in "native OS mode" on my Macbook Pro with an M1 processor (Mac OS Big Sur 11.6) I am not able to open PDF files that are password protected. If I disable (uncheck) " Enable native OS moded for optimal performance", quit Acrobat Reader and reopen it I am able to open the password protected PDF file.

Anyone else running into this issue?

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General troubleshooting , View PDF
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Ankit K Gupta Adobe Employee
Adobe Employee ,
Sep 27, 2021 Sep 27, 2021
LATEST

@defaultsoi0dyw0nxxf  could you please share the test file with us for more investigations? 

Thanks,

Ankit 

Adobe Acrobat Software Engineer

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