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Acrobate-Sicherheit

Community Beginner ,
Nov 14, 2017 Nov 14, 2017

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Wenn Sie die Berechtigungseinstellungen ändern...

Aufnahme15.jpg

Die Windows Anmeldekennung des Users hat sich geändert.

Nun lassen sich PDFs nicht mehr digital signieren.

Wie ist hier die Vorgehensweise?

MfG

Georg

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correct answers 1 Correct answer

Adobe Employee , Jan 02, 2018 Jan 02, 2018

Hi Georg,

Could you please try adding a new digital id in Acrobat using the steps given in the link below and check if that resolves the issue?

Digital IDs in Acrobat

Let us know how it goes.

Shivam

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Adobe Employee ,
Dec 19, 2017 Dec 19, 2017

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Hi Georg,

Sorry for the delay in response.

With the limited information provided, I am not sure what kind of Digital signature, I would request to check the preferences.

To check preference, launch Acrobat/Reader > Edit>Preferences>Sigature.

Let us know if that helps.

-Tariq Dar

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Community Beginner ,
Jan 02, 2018 Jan 02, 2018

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It looks like this:

Aufnahme.jpg

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Adobe Employee ,
Jan 02, 2018 Jan 02, 2018

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Hi Georg,

Could you please try adding a new digital id in Acrobat using the steps given in the link below and check if that resolves the issue?

Digital IDs in Acrobat

Let us know how it goes.

Shivam

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Community Beginner ,
Jan 03, 2018 Jan 03, 2018

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Can someone from the Adobe helpdesk call direct to our user?

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Adobe Employee ,
Jan 03, 2018 Jan 03, 2018

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I have sent you a private message, please check the inbox for the same.

-Shivam

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Community Beginner ,
Jan 09, 2018 Jan 09, 2018

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Please get in contact with the user as soon as possible!

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Adobe Employee ,
Jan 09, 2018 Jan 09, 2018

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Hi Georg,

I have sent you a private message, please check the inbox for the same.

-Shivam

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