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AcroMissingCompW: AcroRd32.exe - Pas de disque

New Here ,
Jul 02, 2024 Jul 02, 2024

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hi,

 

i use adobe acrobat reader french version release 24.002.20895.

 

A day, i opened a PDF file from a CD  stored in my D: drive.

Now, each time, i open another PDF, i have this error messag  because i have no CD in my CD-rom drive !

The Application never understand there is no CD in it and still display the message anytime i open a local PDF file !

how to solve this error ?

 

Best regards

snapshot  of the error :

adobe1.jpg

 

Here the proof of my release :

adobe2.jpg

TOPICS
Crash or freeze , General troubleshooting , Windows

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Adobe Employee ,
Jul 11, 2024 Jul 11, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

As described it started to happen after you opened a PDF file from a CD  stored in D: drive.

 

Acrobat is trying to recover a file that existed on a removeable disk, which is no longer present.  Please try to reinsert the CD in the drive, Acrobat would ask if you want to recover the file, Click No and see if that works for you.

 

Let us know how it goes.

 

~Amal

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