acroRd2.exe

[karissaj35996579]

I keep getting the above error, how do i fix?

[John T Smith]

Remove/reinstall Reader

-or re-install C runtime may help https://www.microsoft.com/en-in/download/details.aspx?id=48145

[karissaj35996579]

Thanks John! I actually already tried removing and reinstalling the program and it did it again

[Support_Law]

Same issue here...

Found several solutions but none worked...

Created the folders in Users/appdata/local...

Added regedit entry to disable sandboxing

Reinstalled

Repair installed

Hope we find it here together

...

Just found pattern...

Opening fresh acrobat with PDF from Mail...-> crash when it tries to load active components on right screen (tools)

Opening attached PDF when Adobe read is open from regular PDF viewing and components on right are already loaded-> NO problem

Opening regular PDF from desktop or where ever-> no problem

Any thoughts?

[richardb46493129]

I just started having the same problem a few days ago, even after uninstalling and reloading adobe reader today?

is there a issue now with windows 7 and adobe reader?

[marcyd72530009]

A couple days ago I was having the same problem. I removed Adobe DC and reinstalled Adobe XI.  It seemed to work, but now today I am getting a Windows Error.  So is Adobe and Windows 7 having a problem?

[richardb46493129]

where is Adobe tech support on this issue!!!!! this is very poor service by Adobe, especially when their main corporate phone number is worthless and you can't reach anyone or call tech support to address the problem!!! I think its time to report this to the BBB and news media!!!

[richardb46493129]

Thanks Adobe tech support, the new update you referenced on the 1-19-2017 forum was now available fixed the problem!!!!!

[karissaj35996579]

Where is the answer?

[richardb46493129]

go to forums search acroRd2.exe and you'll see yesterdays forum with Adobe tech notice on update & process

[karissaj35996579]

Thanks for your help however when i search  acroRd2.exe it just brings me back here,  there are no other forums that i could find. Could you copy paste the fix into here?

[richardb46493129]

I'll try to located tech comment, in the meantine go to adobe, look for the update issuef on 1-19-17 and download