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2

Adobe 19.008.20071 Not Printing Vector Images

Community Beginner ,
Oct 02, 2018 Oct 02, 2018

Trying to print a pdf with a vector image but the vector image is printing as a square full coloured image instead.

Version of Adobe Reader DC 19.008.20071 newly updated.

adobe issue.png

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correct answers 1 Correct answer

Adobe Employee , Oct 08, 2018 Oct 08, 2018

Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

Please try it out and let us know your fe

...
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Adobe Employee ,
Oct 03, 2018 Oct 03, 2018

Hi teaganp63573311​,

Thank you for reporting this issue. Please provide the following details:

1. Sample PDF that you are having problem with

2. Printer driver and model

3. Your OS version

Regards,

Ritesh

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Community Beginner ,
Oct 03, 2018 Oct 03, 2018

Hi Ritesh...​

1. Sample PDF Dropbox - Force Fire Proposal front 1.pdf

2. Printer driver and model: KONICA MINOLTA C360SeriesPCL

3. OS Version: Windows 10 Pro / Version: 1803 / OS build: 17134.285

*We tried printing this on different printers and had the same result. We also tried printing it on different computers and had the same result. The only way this would print correctly was on an older version of Adobe Reader.
So I don't think it's any of our devices, I think it's the updated Adobe Reader*

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Community Beginner ,
Oct 04, 2018 Oct 04, 2018

In printing options, if you select Advanced, mark the "Print as an Image" option... This is a solution while Adobe corrects this bug.

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New Here ,
Oct 04, 2018 Oct 04, 2018

I am having the same problem with the new update as well once the glitch is fixed do we need to reinstall?

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Community Expert ,
Oct 04, 2018 Oct 04, 2018

This is a public forum with "some" Adobe staff participation, use the links below to make a report

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for feature requests or bug reports

-or Feedback forum https://forums.adobe.com/community/creative_cloud/desktop-app/content

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Community Beginner ,
Oct 04, 2018 Oct 04, 2018

Hi eduardq86352232​ I tried this and it resulted in printing a blank screen.. so no solution still..

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Adobe Employee ,
Oct 04, 2018 Oct 04, 2018

Acrobat team is aware of this print issue that has recently surfaced (with the Oct 2 update) and working on a resolution on priority. An fix has been identified and we are further evaluating it.

We will keep you up updated on the progress.

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New Here ,
Oct 04, 2018 Oct 04, 2018

Am having the same issues - images printing as a big square image rather than in their shape. Any idea of when fix will be available?

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Explorer ,
Oct 08, 2018 Oct 08, 2018

Also have the same problem!!!

First the Email sending problem, now this!!!

Stop sending new updates filled with bugs and necessary "new" features!!!

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Adobe Employee ,
Oct 08, 2018 Oct 08, 2018

Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

Please try it out and let us know your feedback.

Thanks for your patience and support!

-Vishal

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Explorer ,
Oct 08, 2018 Oct 08, 2018
LATEST

Just updated and this new update fixed the vector images problems. thkx.

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