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One of our terminal servers was updated over the weekend and now users on this server it is asking for the username and password.
Please investigate
I have had to uninstall and reinstall the 32 bit version and it seems to be ok now.
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Hi Darren
Hope you are doing well and sorry to hear that.
Please try to update the application to the new version 22.1.20085 from the help menu > check for updates and reboot the computer once and check if that helps.
Regards
Amal
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Hi
Updated, rebooted and it is still asking for the username and password.
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Hi there
Please try to create a new test user profile with full admin rights in Win and try using the application there and check.
Regards
Amal
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I have had to uninstall and reinstall the 32 bit version and it seems to be ok now.