Adobe Acrobat DC Reader 21.011.20039

[Darren UK 75]

One of our terminal servers was updated over the weekend and now users on this server it is asking for the username and password.

Please investigate

[Amal.]

Hi Darren 

Hope you are doing well and sorry to hear that.

Please try to update the application to the new version 22.1.20085 from the help menu > check for updates and reboot the computer once and check if that helps.

Regards

Amal

[IT23504758hswh]

Hi

Updated, rebooted and it is still asking for the username and password.

[Amal.]

Hi there

Please try to create a new test user profile with full admin rights in Win and try using the application there and check.

Regards

Amal

[IT23504758hswh · Accepted solution]

I have had to uninstall and reinstall the 32 bit version and it seems to be ok now.