• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Adobe acrobat rdrcef.exe - bad image

New Here ,
Jan 24, 2023 Jan 24, 2023

Copy link to clipboard

Copied

Hi Support,

 

I have an issue whereby a user faced an error while opening any PDF files from Windows 10 machine version 20H2 (x64).

 

Error:

RdrCEF.exe - Bad Image

C:\Windows\System32\credui.dll is either not designed to run on Windows or it contains an error.

Error status 0xc0000022

 

Version: Adobe Acrobat Reader 2022.003.20258

 

Please kindly provide the troubleshooting steps to fix this issue

 

Thank you.

TOPICS
Edit and convert PDFs , General troubleshooting , PDF and browsers , PDF forms , PDF Pack , Share or review PDFs , View PDF , Windows

Views

323

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 30, 2023 Jan 30, 2023

Copy link to clipboard

Copied

LATEST

Hi hussin28094620999s,

 

Thank you for reaching out.

 

Try the troubleshooting steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/acrocef-rdrcef-errors.html.  

If that does not help, try reinstalling the application. Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Reboot the machine and reinstall Acrobat Reader from the following help page: https://get.adobe.com/reader/enterprise/.

 

Let us know how it goes.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines