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Adobe Acrobat Reader 30190 (2021 February Relase) corrupts addressbook.acrodata file

Community Beginner ,
Feb 15, 2021 Feb 15, 2021

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Hi All,

Since the new Prio 1 Update has been released, after opening a digitally signed pdf documentation within Adobe Acrobat Reader DC (2017) the adressbook.acrodata file is beeing set back to an earlier version.

(Earlier Version of the *.acrodata file was deployed in 2018, it was implemented into base package, deployed via SCCM.)

During the deplyment the new file overwrites the previous one (so far so good), but immediately after opening a digitally signed document, the old acrodata file reappeares under %appdata%/Adobe/Acrobat/2017/Security and overwrites the new one.

My question is, where else is the old acrodata file stored? From where does it comes back and how can it suddenly replace the new file?

Any help/suggestion/reply is highly appreciated!

Thanks!

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correct answers 1 Correct answer

Community Beginner , Feb 16, 2021 Feb 16, 2021

Issue solved, under C:\ProgramData\Adobe\Acrobat\2017\Replicate\Security there was a copy of the originally (with bas package) deployed  addressbook.acrodata file.

For some reason as soon as a digitally signed document was opened in Acrobat Reader, the replicate file overwrote the one under appdata.

So basically there was nothing else to do is to overwrite the acrodata file in both folders.

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Community Beginner ,
Feb 16, 2021 Feb 16, 2021

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Issue solved, under C:\ProgramData\Adobe\Acrobat\2017\Replicate\Security there was a copy of the originally (with bas package) deployed  addressbook.acrodata file.

For some reason as soon as a digitally signed document was opened in Acrobat Reader, the replicate file overwrote the one under appdata.

So basically there was nothing else to do is to overwrite the acrodata file in both folders.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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