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Adobe Acrobat reader DC and High Sierra

Community Beginner ,
Dec 09, 2017 Dec 09, 2017

Running Mac os high sierra 10.13.2 on a late 2015 iMac

Acrobat Reader DC has been reinstalled 2018.009.2005 and appears to be correctly installed ( eg I can look at preferences and it recognises that I have opened a pdf) but it does not actually show the pdf

Any help to resolve greatly appreciated

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correct answers 1 Correct answer

Community Beginner , Dec 11, 2017 Dec 11, 2017

I solved my own problem

my user account was corrupt

so I created a new user who could open PDFs with acrobat reader dc and then deleted the older corrupt user account

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Community Expert ,
Dec 10, 2017 Dec 10, 2017
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Community Beginner ,
Dec 11, 2017 Dec 11, 2017

I solved my own problem

my user account was corrupt

so I created a new user who could open PDFs with acrobat reader dc and then deleted the older corrupt user account

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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New Here ,
Oct 29, 2018 Oct 29, 2018
LATEST

Hello!

I'm having a problem with Acrobat, but it's somewhat different. Acrobat DC Pro (2018.008.20080) opens and displays files, but click on the frame of the toolbar to the right to minimize it, or indeed click on any of the tools — print preview, say, or create a form — and the application crashes. Uninstalling/reinstalling via CC does not work. I'm running Mac OSX 10.13.6. Application always opens with the right-hand toolbar open.

Many thanks for any help,

Brian

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