Copy link to clipboard
Copied
Hi,
When I double click a pdf, the program opens but nothing else happens. I can't view the file and when I hit "show all windows", everything zooms out and I see the file name of the file I was trying to open, but not a small thumbnail of it like I remember seeing. I'm using a 2015 Macbook pro, and the latest version of Adobe Acrobat Reader DC. Just updated it and reinstalled it, and it is still happening. Any ideas?
Thanks!
Copy link to clipboard
Copied
Hi liaosauce,
Sorry for the delay in response.
As per the issue description, you are unable to view pdf in Reader on your mac, is that correct?
Try troubleshooting steps given in the following link under "Correct Answer":
Unable to View PDF's Other Than Full Screen Mac
Let us know how it goes.
Shivam
Find more inspiration, events, and resources on the new Adobe Community
Explore Now