Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Adobe Acrobat Reader Installation

New Here ,
Jan 10, 2019 Jan 10, 2019

Copy link to clipboard

Copied

Hi!

Please I need help with installing Acrobat Reader DC. I have been able to download but the installation isn't running successfully. I'm always having the message: "A newer version already installed" and get a message on my browser that Adobe Acrobat Reader DC did not install successfully. I have checked system requirements and this seems to be fine. Can anyone help to fix this?

Views

1.2K
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 10, 2019 Jan 10, 2019

Hello Seths,

I am sorry for the trouble you had with the installation of Adobe Reader, assuming you are on Windows 7 machine, please reboot the machine once, and install the C runtime update for  Windows 7 operating system, refer to the following URL for obtaining the Windows update https://support.microsoft.com/en-in/help/2999226/update-for-universal-c-runtime-in-windows

Reboot the machine again and try installing Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

You may also refer

...

Votes

Translate
Adobe Employee ,
Jan 10, 2019 Jan 10, 2019

Copy link to clipboard

Copied

Hello Seths,

I am sorry for the trouble you had with the installation of Adobe Reader, assuming you are on Windows 7 machine, please reboot the machine once, and install the C runtime update for  Windows 7 operating system, refer to the following URL for obtaining the Windows update https://support.microsoft.com/en-in/help/2999226/update-for-universal-c-runtime-in-windows

Reboot the machine again and try installing Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

You may also refer and try the suggestion from the following help article Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows

Are you on Windows machine and what is the version? Is it Windows 7 or 8 or 10?

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

I have been trying to install Adobe Reader free:   It downloads and then tells me to

Step 2: Finish installation

Double-click the installer file "reader[xxx]_install.dmg" to complete the installation.

...Where in the world is 'reader[xxx] _install.dmg".  ???????

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 03, 2025 Mar 03, 2025

Copy link to clipboard

Copied

LATEST

I have the sameproblem on my iMac.  Using Sequois 15.3.1. Please help

 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 03, 2019 May 03, 2019

Copy link to clipboard

Copied

I have the same problem but with windows 8.1. Please help!.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines