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Adobe Acrobat Reader Saving Issue(Restrictions)

New Here ,
Apr 11, 2017 Apr 11, 2017

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Hi Team,

Unable to save pdf attachment from outlook it says "Restrictions". Please find the attached screenshot.

This happens after launching pdf file from outlook & when you hit file-save it gives the below error. When you hit OK- it goes to folder where you want to save the file.

Capture.PNG

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correct answers 1 Correct answer

Adobe Employee , Apr 12, 2017 Apr 12, 2017

Hello jasminebhanus37859496,

It does look like Microsoft issue, You can refer followings for similar issues:

https://www.msoutlook.info/question/242  : Try setting Reader DC as default app for PDFs.

This operation has been canceled due to restrictions in effect on this - Microsoft Community

https://support.microsoft.com/en-in/help/310049/hyperlinks-are-not-working-in-outlook

Please let us know if these helps.

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Adobe Employee ,
Apr 11, 2017 Apr 11, 2017

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Hello jasminebhanus37859496 ,

Kindly save the attachment to your machine first and then try to do the workflow.

Please keep us posted how it goes.

-Thanks

Acrobat Team

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New Here ,
Apr 12, 2017 Apr 12, 2017

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Hi Sunil,

Am able to save the attachment before launching pdf, but it doesn't allow me to save in the first place after I launched pdf-file- save. It pulls the restrictions message & then asking me to save. Is there anyway I can get rid of restrictions message?

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Adobe Employee ,
Apr 12, 2017 Apr 12, 2017

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Hello jasminebhanus37859496,

It does look like Microsoft issue, You can refer followings for similar issues:

https://www.msoutlook.info/question/242  : Try setting Reader DC as default app for PDFs.

This operation has been canceled due to restrictions in effect on this - Microsoft Community

https://support.microsoft.com/en-in/help/310049/hyperlinks-are-not-working-in-outlook

Please let us know if these helps.

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New Here ,
Feb 19, 2024 Feb 19, 2024

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Adobe has beome useless top me as I cn print a down loaded pDF but not able to save a PDF as the save icon like many others I have seen here and on social media is greyed out. Why Adobe are and have not addressed this very common issue goodness only knows.

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