adobe acrobat redaer dc has stoped working . how do i fix

[davidb5222475]

adobe acrobat reader dc has stop working. how do I fix this  error

[kglad]

[moved from Installing, Updating, & Subscribing to Acrobat to Acrobat Reader]

[AkanchhaS]

Hi Davidb5222475,

When do you exactly get the error message? during launch of the application or when you are trying to access any file?

You may refer to the forum thread where similar issue has been addressed and resolved.

adobe reader has stopped working

Regards,

Akanchha

[davidb5222475]

when u try to open file uninstalled the program reinstalled say

[AkanchhaS]

Please use cleaner tool to uninstall the Reader http://labs.adobe.com/downloads/acrobatcleaner.html

And download it through the Adobe Acrobat Reader DC Install for all versions

If you have already tried, then please try resetting the preferences of application by following the same stepsHow to reset Preference settings in Acrobat.

[AshuMittal · Accepted solution]

Hi,

We have released an update today that fixes the crash issue. This update will be automatically applied to all existing installations of Acrobat and Reader DC. You can also open Acrobat or Reader DC and visit Help > Check for updates to make sure you are on the latest patch.

Details about the release: Acrobat Help | Release notes | Acrobat DC, Acrobat Reader DC | Update

Please let us know how it goes.

Thanks,

-ashu

PS: Please mark the post as answered if this resolves your issue.