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Adobe Acrobat Reder not opening.

New Here ,
Jul 11, 2023 Jul 11, 2023

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Hi,

I am facing an issue on most of my systems from last month with adobe acrobat reader & editor, not opening. When I try to open any file in Adobe. In Task Manager > Details > AcroRd32.exe runs only for 5 seconds and automatically closes without any error.

I tried to reinstall adobe acrobat reader & editor. End task of Adobe Update service & restart system. Both are working on some system. but some have repeated issues after trying both steps.

Please help to resolve this issue.

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correct answers 1 Correct answer

Adobe Employee , Jul 14, 2023 Jul 14, 2023

Hi Vikas31007895kc9t,

 

Thank you for reaching out, and sorry about the trouble.

 

Try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat Reader from the following page: https://get.adobe.com/reader/enterprise/.

 

If the issue still occurs, create a new user account on your machine and install Acrobat Reader. Check if it works,

Let

...

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Adobe Employee ,
Jul 14, 2023 Jul 14, 2023

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Hi Vikas31007895kc9t,

 

Thank you for reaching out, and sorry about the trouble.

 

Try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat Reader from the following page: https://get.adobe.com/reader/enterprise/.

 

If the issue still occurs, create a new user account on your machine and install Acrobat Reader. Check if it works,

Let us know how it goes.

 

Thanks,

Meenakshi

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New Here ,
Jul 19, 2023 Jul 19, 2023

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Hi Meenakshi, Still we are facing the same issue. After reinstalling one-time issue was resolved but after some days. Same issue was repeated. 

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