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Adobe Acrobat resets preferences when closed

New Here ,
Nov 01, 2024 Nov 01, 2024

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Hello,
Adobe resets all the preferences when restarted. For example I set up the comments pane to not open when comments are present but the next document opened the comments pane opens and the setting to changed back to ticked off.
I tried to reistall the latest version.
I am on windows 11, Adobe standard version
it's huge problem because comments cause CPU usage and bugs

Best regards

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Crash or freeze

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New Here ,
Dec 01, 2024 Dec 01, 2024

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waiting for a reply 

best regards

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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