Adobe Acrobat stays open after quickprint

[Housby25295147llmr]

After quickprinting a PDF attachment in an Outlook email, Adobe flashes, the document prints, then Adobe Acrobat opens again to the main page. The quickprint function used to just print and not open Acrobat to the main page. Now the user has to close Acrobat to proceed with their workflow. I have tried the various registry key fixes with no success. Is there an actual solution to this issue?

[MeenakshiNegi]

Hi Housby!

Thank you for reporting this.

The team is aware of this issue and is further investigating this.

We will update you once there is any update.

We appreciate your patience.

Thanks,

Meenakshi

[Housby25295147llmr]

Any update on this?

[Addey253977750i2r]

I am also facing the same issue, any udpate on this ?

[Zuirgarisha]

Also waiting for updates on this, have clients with this issue.

[Housby25295147llmr]

Has anyone found any solution yet?

[MeenakshiNegi]

Hi All,

Thank you for being so patient.

We have released an update for the application that includes the fix for this issue. Please update the application to the latest version. In the application, go to Help menu > Check for updates.

You may check more information on updates on the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

Let us know how it goes.

Thanks,

Meenakshi

[Housby25295147llmr]

User reports that the function is working as expected.