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Adobe DC retrieval in OnBase 15

Guest
Mar 22, 2018 Mar 22, 2018

When launching OnBase 15 on Windows 7 or Windows 10 machines that run Adobe DC the pdf files fail to open and is some cases crash OnBase,

After looking at dumps files they are indicating nebulous errors inside the ieframe that OnBase is using to host the Adobe Reader DC application and this only appears to happen with Adobe Reader DC and not Adobe Reader 11.  ProcMon logs are indicating a number of BUFFER OVERFLOW results which I’m unsure if they are relevant to the issue or not.  It appears that the error does not occur inside the OnBase code per se, but perhaps there is something going on with how OnBase hosts Adobe Reader DC and our environment that creates the situation for the error to occur.

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Community Beginner ,
Nov 08, 2023 Nov 08, 2023
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