Adobe Export PDF 'your credit card will soon expire'

New Here ,
Jun 05, 2022 Jun 05, 2022

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why do I get this message, as my credit card is still valid for years?

 

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General troubleshooting

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Adobe Employee ,
Jun 06, 2022 Jun 06, 2022

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Hi @Marc24737132mzr6 

 

Hope you are doing well.
Sorry for the trouble. As per the issue description that you are getting the above message, we recommend you to check and update our billing info. For more information on this, please refer to this help document below and let us know if that helps.

https://helpx.adobe.com/ca/manage-account/using/update-billing-information.html

 

Thanks,

Harsh

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New Here ,
Jun 06, 2022 Jun 06, 2022

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Thx, but that is not my question. As far as I am concerned, there is no need to update, is there?

 

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LEGEND ,
Jun 07, 2022 Jun 07, 2022

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Maybe the message is a scam. How do you receive the message?

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New Here ,
Jun 07, 2022 Jun 07, 2022

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email, coming from the adress message@adobe.com

sounds correct.

Marc24737132mzr6_0-1654666350346.png

 

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