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Adobe Pdf Export Purchase not working

New Here ,
Dec 08, 2016 Dec 08, 2016

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I purchased the yearly subscription to pdf export and everytime I go to export the pdf it takes me back to the purchase page on the web. My checking account shows that you took my money though, so the service should be working.

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LEGEND ,
Dec 08, 2016 Dec 08, 2016

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Try doing it online at https://cloud.acrobat.com/

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New Here ,
Dec 08, 2016 Dec 08, 2016

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When I go to acrobat cloud, the export tab only shows a blue "Subscribe Now" button.

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LEGEND ,
Dec 08, 2016 Dec 08, 2016

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I would say first that you need to be absolutely positive you are logging in with the proper account (I can't check that for you). If you know you are, you will probably need to contact Adobe Customer Care. There is a chat option and other contact info here: Contact Customer Care

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