Adobe Products

[DNA22]

Do I need to have Adobe and Adobe Acrobat Reader DC?

[Nancy OShea]

Do you work with PDF files for school/work, taxes, legal forms?   Acrobat makes it easier. 🙂

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/acrobat/acrobat-pro.html

[BYRAINBOW]

Well I think i will have to quit and get my money back.  It still doesn't scan in pdf and it doesn't give legal size pages.  Just letter.  The reason I even bought it was because I have to scan in pdf and send documents in pdf. But it cuts off all my legal pages.  Do you have a phone number i can talk to you with ?

[Nancy OShea]

From the print dialoge (Ctrl + P), change page size to legal.  See screenshot.

Acrobat Pro DC

Hope that helps.

[Nancy OShea]

What kind of scanner are you using?

Does your scanner have OCR (optical character recognition) software?

[jane-e]

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@BYRAINBOW wrote:

Well I think i will have to quit and get my money back.  It still doesn't scan in pdf and it doesn't give legal size pages. 

---

Nancy has told you how to change the paper size.

You haven't told us your scanner or scanning software, but you don't have to use the software that comes with your scanner. I use VueScan and it does scan to PDF.

https://www.hamrick.com/support/how-to-guides/how-to-scan-a-multipage-pdf-document.html

If you are using the software that came with your scanner, you can either read the manual or get support from the manufacturer.

"Do you have a phone number i can talk to you with ?"

No, sorry, we are users who volunteer on the Adobe forums. Instead we can tell you how to contact Adobe Customer Care. They are the only ones who can assist with billing.

https://helpx.adobe.com/contact.html?rghtup=autoOpen  

If your browser blocks auto-open the Chat window, try these tips:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a tweet to @AdobeCare.

~ Jane