Adobe RdrCEF has stopped working

New Here ,
Jan 26, 2022 Jan 26, 2022

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Server 2012 R2 RDS server running adobe reader DC 2021.011.20039

As of this update users are randomly getting an error message. see attached.

I have done a repair install. Uninstall/Reinstall, disable cloud drive preference, renamed RdrCEF.exe to RdrCEF_OLD.exe adn RdrCEFServicesUpdater.exe to _Old.exe as well.  Still occurring.  I found a thread from 2017 where this same error was occuring.  Tried the above solutions and nada.  Will try downloading an older verison in the mean time.  But any ideas?

 

adobe error.png

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Crash or freeze , General troubleshooting

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New Here ,
Feb 16, 2022 Feb 16, 2022

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Sorry, I have no solution, but the same problem.

Server 2012 R2 RDS current Adobe Reader DC Version.

Adobe puts out the attached error. You can confirm it and continue.

We tried a repair, deinstallation and new installation. Error message occurs again.

We have the message a plugin error in a third party software or native open a pdf with adobe reader dc and while we close the app, the error occurs. Any ideas? Thx in advance.

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New Here ,
Feb 22, 2022 Feb 22, 2022

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Facing the same Issue since upgrading to 2021.011.20039, wasn't seeing this issue before - Adobe is this going to be fixed in the next update? Thanks Tried reinstall\repair etc, no option but to downgrade.

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New Here ,
Mar 01, 2022 Mar 01, 2022

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I am seeing the same issue on Server 2012 Version 6.2 (Build 9200).

I followed the advice from the older version issues in 2017 and was unable to resolve.

I've restarted the server, uninstalled/reinstalled and tried too make sense of the ProcMon thing.

 

I would like to uninstall and reinstall an older version, but I am unable to find an older version from a reputable source (Adobe).

 

Any advice would  be geartly appreciated. (Upgrading/modenising the server is not a short term solution)

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New Here ,
Mar 02, 2022 Mar 02, 2022

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Its not just relating to RDS\Citrix on Server 2012 R2, I am seeing this on server 2012 R2, 2016 and 2019.

 

You can get downloads of previous versions from:

https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html 

 

21.007.20099 version seems okay, but it has a critical vulnerability so Adobe needs to provide a proper solution

 

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