• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Reader and Acrobat Pro 9 cannot coexist

New Here ,
Nov 01, 2024 Nov 01, 2024

Copy link to clipboard

Copied

I got a problem with my Adobe Creative Suite 4 and reinstalled it from my CDs. I then downloaded the latest version of Reader and now I got a a couple of problems that I cannot figure out a solution for.

1.  I have an existing PDF file created in Acrobat Pro 9.0. Using the same program I then want to add to it a PDF file that was created using Photoshop and saved as a PDF. This generates an error message "an incorrect structure was found in the pdf". I have spent hours trying ot figure out how to solve this but I'm stuck.

2. The AcrobatReader I downloaded is the latest version. Whn opening an existing PDF document with it the Reader freezes after about 3-4 seconds and then it is "not responding" for about 15 seconds before it works as it should. I cannot figure out how to solve that either. 

 

Thankful for any suggestions on why this is and how to solve it.

TOPICS
Edit and convert PDFs , General troubleshooting , View PDF

Views

56

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 28, 2024 Nov 28, 2024

Copy link to clipboard

Copied

LATEST

Hi @bmkarl 

 

Would it be possible for you to share a test pdf that is causing issue with latest Adobe Reader.

 

Regards

Ravi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines