Adobe Reader crashes when attempting to access cloud documents

[deanh93703203]

Adobe Reader crashes when attempting to access cloud documents on my ipad4 and also on my Window7 pc. Do I have a corrupted documents in cloud storage?

[sb116]

Hi Deanh93703203,

Please refer to the steps mentioned in the link below and see if it works:

Troubleshoot Windows system errors, freezes | Adobe software 

You may share if you get any particular error or if the steps above do not help,try uninstalling using Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ,retsrat your system and reinstall the application.

Let me know if the issue still persists.

Thanks,

Supriya