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Adobe Reader DC attachment problem

New Here ,
Sep 03, 2017 Sep 03, 2017

I installed Adobe Reader DC several days ago, now no other email attachments will open unless they have a .PDF extension, especially MSWord .DOC files.  Please help me correct this problem.  Thank you very much!

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Community Expert ,
Sep 03, 2017 Sep 03, 2017

What happens when you try to open those other file-types?

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New Here ,
Sep 03, 2017 Sep 03, 2017

When receiving an email with a Word .doc attachment, clicking on the

attachment opens Acrobat Reader which says it cannot open the doc file

because it's not a pdf (or words to that effect) -- I don't know where to

'call off the dogs', so to speak, so that Acrobat Reader does not

commandeer my attachments. Thank you for any help you may provide.

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Community Expert ,
Sep 03, 2017 Sep 03, 2017

That means that somehow Reader got associated with .docx files, for some reason. What's your OS version?

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New Here ,
Sep 03, 2017 Sep 03, 2017

Win10

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Community Expert ,
Sep 03, 2017 Sep 03, 2017

Right-click any Word file on your computer and select Open With - Choose Default Program. Then select Word from the list and make sure to tick the box to always use this application as the default one for this file-type, and it should be fixed.

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New Here ,
Sep 03, 2017 Sep 03, 2017

Holy Crap! I opened MSWord and saw ALL my Documents had an Acrobat PDF

icon aside them -- when I right-clicked on a Doc, no 'Open With' option was

available, only 'Open'. I searched around MSWord settings and see that

Documents are being saved as MS docs, but I realize Adobe is commandeering

the Viewing of INCOMING emails and refusing to Open anything ("not

recognizing format") but PDF attachments -- I cannot test this myself by

opening my own MSWord Docs -- they open OK....Grrrr...

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New Here ,
Sep 03, 2017 Sep 03, 2017
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I have to be away from the PC for a while -- thanks for your efforts!! --

maybe we'll figure this out -- wanna send me some MSWord docs???

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