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I installed Adobe Reader DC several days ago, now no other email attachments will open unless they have a .PDF extension, especially MSWord .DOC files. Please help me correct this problem. Thank you very much!
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What happens when you try to open those other file-types?
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When receiving an email with a Word .doc attachment, clicking on the
attachment opens Acrobat Reader which says it cannot open the doc file
because it's not a pdf (or words to that effect) -- I don't know where to
'call off the dogs', so to speak, so that Acrobat Reader does not
commandeer my attachments. Thank you for any help you may provide.
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That means that somehow Reader got associated with .docx files, for some reason. What's your OS version?
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Win10
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Right-click any Word file on your computer and select Open With - Choose Default Program. Then select Word from the list and make sure to tick the box to always use this application as the default one for this file-type, and it should be fixed.
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Holy Crap! I opened MSWord and saw ALL my Documents had an Acrobat PDF
icon aside them -- when I right-clicked on a Doc, no 'Open With' option was
available, only 'Open'. I searched around MSWord settings and see that
Documents are being saved as MS docs, but I realize Adobe is commandeering
the Viewing of INCOMING emails and refusing to Open anything ("not
recognizing format") but PDF attachments -- I cannot test this myself by
opening my own MSWord Docs -- they open OK....Grrrr...
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I have to be away from the PC for a while -- thanks for your efforts!! --
maybe we'll figure this out -- wanna send me some MSWord docs???