Adobe Reader DC crashing after launch

New Here ,
Oct 12, 2021 Oct 12, 2021

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I am using original windows 10, adobe reader DC on my PC is crashing with in 5 seconds after launch. Please help. I have tried all the methods thats I could find in the forums.

 

I am facing this same issue in few other computers as well.

 

 

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Crash or freeze

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Adobe Employee ,
Oct 12, 2021 Oct 12, 2021

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Hi Sachin,

 

Thank you for reaching out and sorry for the trouble caused.

 

As the application crashes, please try the troubleshooting steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

Ensure that you are using the latest version of the application.

 

If the above steps didn't help, try removing the applicaiton using the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html) and reboot the machine.

Then reinstall the application from this link: https://get.adobe.com/reader/enterprise/.

 

Let us know if the issue persists.

 

Thanks,

Meenakshi

 

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