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1

Adobe Reader DC - Forced Sign-in

New Here ,
Jun 30, 2021 Jun 30, 2021

Using Mac // Safari (14.1.1)

 

Every time I open a .pdf file, the Adobe sign-in dialog box pops up and "forces" me to sign in.  I can't even close out of the sign-in box without signing in.

I would like to be able to open a local .pdf file without having to sign-in.

TOPICS
How to , Mac , PDF and browsers , View PDF
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correct answers 1 Correct answer

New Here , Jul 08, 2021 Jul 08, 2021

Thanks for the reply.  I deleted Adobe reader DC and re-installed, and it seems to work now.

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Adobe Employee ,
Jun 30, 2021 Jun 30, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described, everytime you open a PDF file it forces you to sign in to the application.

 

Please try the steps/suggestions made in the help page - https://community.adobe.com/t5/acrobat/acrobat-keeps-asking-to-sign-in/m-p/11525698 and see if that works for you.

 

Let us know if you are referring to something else.

 

Regards

Amal

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New Here ,
Jul 08, 2021 Jul 08, 2021

Thanks for the reply.  I deleted Adobe reader DC and re-installed, and it seems to work now.

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New Here ,
May 12, 2022 May 12, 2022
LATEST

I had this issue before and after reinstalling the free version it worked. I am again having the same issue. I deleted the free version and reinstalled an updated version (twice). Still having the same issue. My home computer is a shared computer, so when another family member needs to view a document, if I am not at home, they can not view a simple document. Can I stay signed in at home as well as my office and allow others to use my work adobe account?

Frustrated!

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