Adobe Reader DC is not responding on Windows 7

[gordonm1572916]

I just downloaded adobe reader DC and it will not respond, I am on windows 7. need help

[Adorobat]

Hi gordonm1572916,

Assuming you are able to access Reader's interface, could you please try checking udpate for Reader and see if that works?

Launch Reader>click Help>select Check for Updates

You may also download the update from here: Adobe - Adobe Reader : For Windows

If that doesn't work, try launching Reader as an administrator.

Locate Reader shortcut on the desktop>right click>select Run as administrator.

Do you see Reader not responding message when you launch Reader or when you open any pdf file in Reader?

Let me know the results.

Thank You,

Shivam