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Adobe Reader DC opens on the wrong screen

New Here ,
May 09, 2017 May 09, 2017

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Dear community,

can you please help me with the following issue?

I use Windows 10 with two screens: one main screen and a second screen. Everytime I open a pdf, Acrobat Reader DC opens the pdf on the second screen, and not on the main screen!

I have no idea how to fix this. I appreciate any kind of helpful hints. Thanks!

Regards,

frek17

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General troubleshooting

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correct answers 1 Correct answer

Adobe Employee , May 09, 2017 May 09, 2017

Hi frek17,

There is no preference settings to set the default screen to open document.

To open the application on the main screen, please try the steps provided below:

  • Open Adobe Acrobat Reader DC and resize the window.
  • Move it to the main screen and close it.
  • Now open the application again and maximize the window.
  • Then close it.

Now check if it opens by default on the main screen.

Let us know if you need any help.

Regards,

Meenakshi

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New Here ,
Jul 29, 2022 Jul 29, 2022

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Works...not sure why...but thank you anyway.

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Contributor ,
Aug 07, 2022 Aug 07, 2022

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Try this steps-

Open Adobe Acrobat Reader DC and resize the window.
Move it to the main screen

Close it.
Now open the application again and maximize the window.
Then close it Again.
Now check if it opens by default on the main screen.

 

Regards,

Rachel Gomez

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New Here ,
Dec 02, 2022 Dec 02, 2022

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I think it's the issue that's existed since the 1990s / early 2000s and if you move your file to the screen of preference and then hold "shift" and double-click the "A" icon in the upper left-hand corner (while the file is NOT in full screen mode) and close the file, upon reopening it will be in the same spot / monitor and then you can click the middle box to expand the file to take up your screen. If you do that "shift" and double-click the "A" icon once more and then reopen, it should open on the correct screen. You can use the "x" box for close but I have found it more consistently works with the old (like 30+ years old) double-click in the left hand corner to close the file. 

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New Here ,
Dec 21, 2022 Dec 21, 2022

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Bless you! This just started happening last week. Before, the fix suggested above worked fine.

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New Here ,
Oct 09, 2023 Oct 09, 2023

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Brilliant Rob B, that works a treat, no other solution suggested here worked but this does.

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New Here ,
Feb 02, 2024 Feb 02, 2024

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Thank you! This worked for me after the other suggestions failed.

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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Is there an updated method for the new versiono of Adobe? There is no "A" at the top left corner of the new version.

Only the hamburger menu and the house symbol.

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New Here ,
Feb 05, 2024 Feb 05, 2024

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Just double click the Acrobat symbol, it does the same thing.

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New Here ,
Aug 29, 2023 Aug 29, 2023

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This is not working for me. Since the latest update - even though I went to previous verison, still opens on the other screen. Why is there not a setting in the software to make this open on the screen you want?

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New Here ,
Oct 09, 2023 Oct 09, 2023

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Try Rob B's solution.  It worked for me.

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New Here ,
Oct 19, 2023 Oct 19, 2023

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Rob B's solution did not work for me.  

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New Here ,
Oct 19, 2023 Oct 19, 2023

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I stand corrected.  That DID work.  Thank you.

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New Here ,
Nov 05, 2023 Nov 05, 2023

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I just started having this problem. I'm running Windows 11x64 Pro and my version of reader is: 23.6 20360.0

I've tried the suggestions elsewhere in this thread and it didn't affect the problem at home. If anyone else have any suggestions?

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