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Adobe Reader defaulting to printer properties

New Here ,
Feb 17, 2023 Feb 17, 2023

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Hi, Abode PDF Reader is using the printer properties (DS.jpg) instead of printer preferences (SS.jpg). I have been unable to find where I can change the properties setting. So far, it's only Adobe PDF Reader I'm having this issue with. I'm using Windows 11 on a Dell Optiplex and a Brother MFC-J4440DW printer. Any help is greatly appreciated.

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General troubleshooting , Print , Windows

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Adobe Employee ,
Feb 28, 2023 Feb 28, 2023

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Hi @benjaminh61847603 

 

Thanks for reaching out.

Look for the following settings on the Print dialog box.

Open Reader>open file>Print>on Print dialog> Uncheck "Print on both sides of the paper">ok

AkanchhaS_0-1677606325516.png

Hope this helps.

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

 

Thanks,

Akanchha 

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New Here ,
Mar 03, 2023 Mar 03, 2023

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Hi Akanchha

Thanks for the reply. Unfortunately, when changing the settings in Adobe or
on my printer software, it still prints double-sided. It appears Adobe
Reader is ignoring the printer preferences. I've tested it further and it's
only occurring on one document. This is a template I need to complete
regularly. Is it possible this template has settings which will override
the users' printer setup? I've attached it for your reference.

Kind regards

Ben

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