Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Adobe Reader doesn't open in 3840x1200 resolution

New Here ,
Feb 27, 2021 Feb 27, 2021

Copy link to clipboard

Copied

Hello all, 

 

I saw in the threads that a lot of people complaned about Adobe Reader not opening PDFs. Same thing happens to me but only when i am conected to my external monitor. It's 32:10 3840x1200 screen, Samsung 89J430. When i disconnect the thunderbolt cable and try to open it on my Laptop (X1 Yoga 3gen) on it's 4k display it works fine, If i then connect it back to my external monitor i can use it untill i close it. If so, i would have to disconnect it and to the whole procedure again.

 

Is there a fix for this? It seams to me it's a resolution or ratio problem.

TOPICS
View PDF

Views

371
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 28, 2021 Feb 28, 2021

Copy link to clipboard

Copied

What exactly happens if you try to open Reader with the Samsung monitor connected? 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 28, 2021 Feb 28, 2021

Copy link to clipboard

Copied

LATEST

Nothing happens, the desktop just refreshes and the application doesn't load.

These are the apps that run in the background. It doesn't matter if i end the processes or not, after disconnecting, now, i cannot start the Adobe Reader. I have to restart the laptop with out the monitor connecter, run the app and then connect it.

Jovan5C2A_0-1614546363446.png

 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines